Added
Customer Service Protects Your Investment
Why
is a Maintenance Package so Important?
Your
design times are critical, you have targets to meet, you cannot
afford to spend time investigating a possible solution.
With
Zuken's comprehensive maintenance program you have 24- hour on-line
support along with expert support from your local help desk and
the latest Zuken software updates.
Our Maintenance Program Sets the Standard for
EDA Products and Services
As
one of the world's leading suppliers of Electronic Product Design
Automation software systems, we understand that our customers need
to gain the maximum advantage from their investments in design solutions.
They demand it. That's why Zuken continues to pioneer new standards
for EDA customer service.
Zuken
is committed to productivity improvements through:
- regular product updates
- comprehensive help-desk technical assistance
- interactive information exchange
- a range of value-added services
Customer
Care Charter
Our
service mission is not only to satisfy the needs of our customers
but to consistently exceed those needs.
Our
customer service teams deliver the facts - a refreshing change in
today's world. We guarantee to keep customers informed about:
- new
products and their benefits
- product
updates and new features
- help
desk calls
- defects,
throughout their life cycle
Customers can track help desk calls from start to finish
by on-line access to Zuken's highly acclaimed internet service
