Software
Download / Installation Problems
The
large files that are required to be downloaded to install the
CADSTAR Express (52Mb) & CADSTAR Design Viewer (27Mb)
software can result in difficulties during the downloading and
installation process.
Corrupt
download?
Once
you have downloaded the software and come to install it you see
an error message stating the software may be corrupt you will need
to clear your Internet Cache before attempting to download again.
If you do not clear your cache and choose to download again, it
will result in the same error.
Note: The software on our servers is not corrupt.
This error is caused by a loss in your internet connection during
download which results in an incomplete download.
How
to clear your Internet Cache
-
Open Internet Explorer
-
Select 'Tools', 'Internet Options'
-
In the middle section - Temporary Internet Files, select 'Delete
Files'
-
This will delete all of the web pages you have recently visited
from your machine, hence if you need to go back to those pages,
you will need to download the data again.
-
Agree to 'Delete all offline content'
-
Once this has completed select 'ok'
-
(it may take a few minutes if you do not do this regularly)
-
Resubmit your contact details on the registration form
- Download
the software again ensuring you choose the Downloader option.
Top
Password
required to complete installation
During
the installation of the software you will be asked to input a password.
The password you require will be sent to the email address you supplied
on the registration form and will come from 'request@cadstarworld.com'
(please do not reply to this address - all queries
should be sent to info@zuken.co.uk)
Choice
of Installation: Select 'Complete' unless you only require
limited functionality
Running
CADSTAR Express
Once the installation is complete, Windows will add 'CADSTAR
Express' to your 'Programs' listing in your 'Start Menu'
Select
DESIGN EDITOR to run CADSTAR.
The
other shortcuts that appear in the group are:
- CADSTAR-DIY
- PDF Training manual to guide you through 2 sample PCB design
processes. Automatically starts when the Design Editor is selected.
- Library
Editor - Edit the parts library
- Migrate
Tool - Allows you to migrate designs from previous versions of
CADSTAR
- Whats
New - Description of the new functionality
Top
Removing
Previous CADSTAR Express Installations
Users who have an earlier installation of CADSTAR Express should
remove it from their hard drive before installing the new version
in order to avoid file conflicts.
However,
should you wish to maintain an older version of CADSTAR Express
or have other CADSTAR 6.0 software installed, you should be aware
that the CADSTAR Express software will be installed in the same
Windows REGISTRY-KEY as the CADSTAR 6.0 software.
It
is therefore recommended to create
a backup file from your REGISTRY settings before installing CADSTAR
Express by Exporting a Registry File (Selected Branch) of the -
HKEY_CURRENT_USER\Software\Zuken
You can read the original settings of CADSTAR 6.0 by double click
on the exported registry file.
Upon starting CADSTAR Express first check the 'File locations' in
'Tools Options' for library, templates, colours etc. to make sure
all settings are pointing to the CADSTAR Express files you have
just installed - otherwise the software will not function correctly
and you will receive error messages.
For example:
Libraries -> ..\Program Files\Zuken\CADSTARExpress\Library\
Template Files -> ..\Program Files\Zuken\CADSTARExpress\Templates\
Macros -> ..\Program Files\Zuken\CADSTARExpress\Macros\
Colour Files -> ..\Program Files\Zuken\CADSTARExpress\Colours\
Selection Files -> ..\Program Files\Zuken\CADSTARExpress\Selections\
User Files -> ..\Program Files\Zuken\CADSTARExpress\User\
Manufacturing Output -> ..\Program Files\Zuken\CADSTARExpress\Output\
Output Report Files -> ..\Program Files\Zuken\CADSTARExpress\Reports\
Simulation Libraries -> ..\Program Files\Zuken\CADSTARExpress\
How to find your MAC Address
CADSTAR FPGA requires your MAC Address to complete the installation. You can discover your MAC Address by following these simple steps:
- If you have TCP/IP installed, run ipconfig/all from a Command Prompt window.
- (click Start, then Run, then type cmd in the text box.)
- Type in ipconfig/all in the Command Prompt Windows.
- The 12-digit Physical Address is the same as MAC Address
Contact
Information
If
you continue to experience problems downloading, please contact
your local CADSTAR
Distributor, or email info@zuken.co.uk
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